Integrating the Mobile with Oracle Cloud

What is Mobile Integration?

Mobile integration connects different apps and devices to achieve seamless data exchange and optimized workflows. It helps increase flexibility and improve the efficiency of various business processes. For instance, with mobile integration, you can turn your smartphone into a unified communications device with voice calling, video conferencing, messaging, call routing, file sharing, and reporting capabilities.

Mobile integration

How does mobile integration work in cloud?

Mobile integration in business phone systems allows you to handoff a VoIP call from a smartphone to a desk phone and back seamlessly. You can also share access to contacts across both devices, enjoy Wi-Fi connectivity to untether you from the desk phone, and charge mobile devices directly from the desk phone.

Why is mobile integration important?

Today, mobile app integration provides you with innovative ways to work effectively and gives you the option of utilizing your complete infrastructure behind your applications. Thus, you can have a robust and convenient service framework and easy to use user interface.

Integrate Oracle Mobile Cloud Service with Oracle Cloud Service

Integrating your Oracle IoT Cloud Service instance to Oracle Mobile Cloud Service allows you to process and analyze the data received from your mobile devices.

To create the integration to Oracle Mobile Cloud Service:

  1. Create a Mobile Backend using the Developer Portal page of your Oracle Mobile Cloud Service instance.
  2. Select that Mobile Backend and click Settings on the left navigation area.
  3. In the HTTP Basic Authentication section, copy and save the value that’s in the Mobile Backend ID text field.
  4. Create a mobile user whose credentials you will use when you configure your Mobile Cloud Service Integration.
configure your Mobile Cloud Service integration

5. Define a collection in your Oracle Mobile Cloud Service instance.

This collection will provide a way to store the messages that will be received via the Oracle IoT Cloud Service integration.

  1. Click Storage in the left navigation area.
  2. Click New Collection on the right pane.
  3. Specify the required value for the Collection Name text field.

For example, you can name it IOTMessages.

6. Specify the user role to use for the collection that you just created.

           a. In the Storage page, select the newly created collection and edit it by clicking

 the pencil icon on the right side.

             b. In the Permissions section, specify the IoT_Generic role in the Read-Write setting.

7. Determine the REST URL and payload that will be used by Oracle IoT Cloud Service to send         messages to the collection that was just created.

             a.Click APIs in the left navigation area and click storage on the bottom of screen

and Click the POST link in the left pane and copy and save the POST URL value

8. In Management Console UI of your Oracle IoT Cloud Service instance, click Applications.

Integrations are configured within the scope of an IoT Application.

9. Click the name of the IoT Application that you want to integrate with Oracle

Mobile Cloud Service or create a new one, if necessary and click Integration on the

left navigation area

10. Configure the integration with Oracle Mobile Cloud Service.

a.Click Create Integration.

b.Select Mobile Cloud Service.

11. After you’ve completed the integration set up and your IoT application is completely configured, verify that the messages that originated from one of the registered devices was sent to your Oracle IoT Cloud Service instance, processed by an IoT Application containing an Oracle Mobile Cloud Service integration, and sent to the Oracle Mobile Cloud Service collection that you’ve set up above.

Oracle Mobile Cloud Service Collection

Features of Mobile Integration

Mobile integration delivers advanced telecommunications features, which allow you to:

  • Create temporary numbers and have the calls forwarded to their own devices.
  • Facilitate group collaboration with features such as video conferencing and screen sharing, no matter where team members are and what devices they use.
  • Route calls to multiple numbers on a single device to streamline communication flow.

Benefits & Advantages of Mobile Integration

You can manage a complex ecosystem of digital tools in one easy-to-use interface. This also minimizes the need to transfer data manually to reduce errors and delays. For information on more such interesting topic, please visit our blog or contact us.


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